Privacy & Data Collection Policy

1.Information We Collect

We collect information that identifies, relates to, or could reasonably be linked with you, including:

Identifiers: Name, Email address, WhatsApp/Phone number, and IP address.

Professional Info: Company name and job title (if provided).

Technical Inquiry Data: Specific interests in E-bike models, battery specifications, or custom manufacturing requirements.

2.Legal Basis for Processing

We process your data based on:

Consent: When you voluntarily message us on WhatsApp or submit a form.

Contractual Necessity: To provide technical quotes, lead times, and shipping estimates for your potential orders.

3.Third-Party Data Transmission

To provide seamless communication, your data may be processed through:

Communication Platforms: WhatsApp (Meta Platforms, Inc.) for instant technical support.

Email Services: Encrypted servers for formal business quotations.

Note: We do not sell, rent, or trade your personal data to third-party marketers.

4.Your Rights (GDPR & CCPA Compliant)

Regardless of your location, we grant all users the following rights:

Right to Access: You may request a summary of the data we hold about you.

Right to Erasure (“Right to be Forgotten”): You can request that we delete your contact history at any time.

Right to Opt-Out: You may stop receiving business updates by replying “STOP” on WhatsApp or clicking “Unsubscribe” in emails.

5.Data Security & Retention

We implement industry-standard security measures to protect your supply chain discussions. Data is retained only as long as necessary to support our business relationship or as required by international trade regulations.

6.Contact Information

If you have any questions regarding your privacy or wish to exercise your data rights, please contact our Data Protection Liaison at:

Email: [Your Email Address]

Factory Address: [Your Company Address in China]